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Case studies

What the work looked like, what it had to achieve and what happened. Filter by the sector you work in or the kind of help you need.

SECTOR
SERVICE
GOVERNMENT Buy.NSW (NSW Procurement)

One place for government procurement, built around multiple audience needs

Consolidated procurement information from across government into one platform, structured by procurement stage, with the answer most users need in the first fifth of every page.

Content strategyWebsite content
GOVERNMENT Revenue NSW

Plain-language content for an anxious audience

A content pyramid that puts what you need to know first, for readers who are often anxious and potentially hostile. Key parts of our content strategy became the standard across subsequent NSW Government sites.

Content strategyWebsite content
LEGAL Bartier Perry

A full website rebuild for a 35-partner firm

Every page of a mid-tier Sydney law firm’s new site, with a unified firm voice that still let individual partners sound like themselves. Featured in the Law Society Journal.

MessagingWebsite content
LEGAL Law Society of NSW

CareerHub: a reason for members to keep engaging

Conceived and led the content strategy for a member-facing platform built around career growth at every stage, giving the Society a reason to engage members beyond renewal.

Content strategyCopywriting
LEGAL Lindsay Taylor Lawyers

Messaging for a specialist government and planning firm

Positioning that lets a technically expert firm speak directly to government clients, developers and the lawyers it wants to hire.

Messaging
LEGAL GA Legal and Focus Funding

Launching a law firm and its litigation funder together

Full messaging and launch content for a new-model Perth commercial firm and the funder it owned, built around one shared idea.

MessagingWebsite content
EDUCATION Monash Law School

Messaging across Monash Law’s flagship initiatives

Messaging and content strategy for Eleos Justice, the Australian Centre for Justice Innovation and the Master of Laws programme.

MessagingContent strategy
FINANCIAL SERVICES Resource Super

Super fund messaging that recognises members' sacrifices

After a content audit, we built messaging and site content that speak to mining and resources workers directly while staying inside a heavily regulated sector’s rules.

MessagingWebsite content
FINANCIAL SERVICES Macquarie

30 Days to Financial Wellness

A guided, plain-language 30-day program for retail banking customers that introduces Macquarie's products and turns financial complexity into one actionable step a day.

Content strategyCopywriting
FINANCIAL SERVICES Russell Investments

Retirement Pathway: from anxiety to a plan in five steps

A five-step guided web journey and triggered email program for members over 50, designed to reduce cognitive load inside disclosure requirements.

Content strategyCopywriting
PROPERTY Colliers International

Resi Wrap: one market story, reused everywhere

Turned disparate agent insights and market data into a single narrative about Sydney’s demographic and residential shifts, sectioned so it could be republished across multiple platforms.

Content strategyCopywriting
LEGAL Law Society of NSW, College of Law and others

AI and writing training for more than 2,000 professionals

CPD-eligible workshops on AI writing and persuasive legal writing, delivered since 2023 to lawyers across Australia.

Training

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